privacy

1) Information on the Collection of Personal Data and Contact Details of the Responsible Party

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to all data that can be used to identify you personally.

1.2

The party responsible for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is (Sophies Gems). The responsible party for the processing of personal data is the natural or legal person who decides, alone or jointly with others, on the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” string and the lock symbol in your browser’s address bar.

2) Data Collection When Visiting Our Website

When you use our website solely for informational purposes, meaning you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be shared or used for other purposes. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.

3) Cookies

To make your visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values to an individual extent.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. Some cookies serve to simplify the order process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website).

If personal data is also processed by individual cookies implemented by us, this processing is carried out either in accordance with Art. 6 para. 1 lit. b GDPR for the performance of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

We may collaborate with advertising partners to help make our online offer more interesting for you. If we work with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected.

For managing cookie settings in your browser, please refer to:

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contacting Us

When you contact us (e.g., via a contact form or email), personal data is collected. The specific data collected in the case of a contact form is evident from the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or for establishing contact and the associated technical administration.

The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact aims at concluding a contract, an additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been fully processed, provided that there are no legal retention obligations and it can be inferred from the circumstances that the matter in question has been fully resolved.

5) Data Processing When Opening a Customer Account and for Contract Execution

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account.

The specific data collected is evident from the respective input forms. Deletion of your customer account is possible at any time and can be requested by sending a message to the responsible party. We store and use the data you provide for the execution of the contract. After the contract has been fully executed or your customer account has been deleted, your data will be blocked and deleted after the expiry of tax and commercial law retention periods, unless you have expressly consented to further use of your data or if we reserve the right to legally permitted further data use.

6) Use of Your Data for Direct Advertising

6.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address.

For sending the newsletter, we use the double opt-in procedure, meaning you must explicitly confirm your consent before receiving newsletters. By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to us.

6.2 Email Newsletter for Existing Customers

If you have provided us with your email address during the purchase of goods or services, we reserve the right to regularly send you offers for similar goods or services. The data processing is carried out solely based on our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR.

You are entitled to object to the use of your email address for advertising purposes at any time. After receiving your objection, the use of your email address for advertising purposes will cease immediately.